I am not sure but what is it the Ward Counsellors suppose to do for us? I am lost when it comes to this topic. I have phoned and try to explain that the lane next to the house should be closed as it is a security risk. Seem all answers given is we will forward to the correct person or we will ask someone to contact you. I have no complaints about the area, hey we live in a very unique area, it is just some negative elements that needs addressing. Like standing in line at Mitchell’s Plain Police station for 1 hour to get something certified or to make a case you have to wait till the officer is done with their coffee. I think Customer service is taken for granted in the local community. Maybe some day we will realize the need of the people is what give you your position, if you fill the need you fill the job requirements.